LLM Reference
Salesforce Einstein Generative AI

Salesforce Einstein Generative AI

Researched 92d agoPlatformTier 2

Salesforce

ClassificationJSON / Tool useHyperscaler

Salesforce Einstein Generative AI offers 7 tracked models (0 with output token pricing). This catalog covers classification and json / tool use; open any model detail page for benchmarks, batch tiers, and migration prompts.

Covers 2 workload areas across 7 tracked models; last verified 2026-06-01.

Use it for

  • Operators routing classification and json / tool use workloads through this API

Do not use it for

  • Final benchmark picks without opening the relevant model detail page
  • Strict price-per-token comparisons until output pricing is sourced

Tracked models

7

Models available through this provider

Priced output routes

0

Output pricing not yet tracked

Cheapest output

Unknown

Output pricing not yet tracked

Batch-ready models

0

No batch pricing tracked

Latest model release

2023-09-19

1078d since newest release

Freshness

2026-06-01

Researched 92d ago

stale

Information

TypePlatform
TierTier 2
Models7
CompanySalesforce
Founded1999
San Francisco, California, United States

Salesforce offers a comprehensive AI platform integrated into its customer relationship management (CRM) ecosystem. Their AI capabilities are primarily focused on enhancing customer interactions, automating business processes, and providing intelligent insights. The platform leverages data from various sources to power personalized recommendations, real-time decision-making, and journey automation. Salesforce's AI solutions are designed to help businesses exceed customer expectations by delivering highly personalized experiences across all touchpoints. The company emphasizes the use of AI in conjunction with their Data Cloud to enable seamless activation of customer data for improved engagement and business outcomes.

Where this host wins

  • Classification: 2 tracked models with MMLU-class moderation/safety coverage.
  • JSON/tool-use: 2 tracked models with BFCL / Nexus strict-JSON routing coverage.

Getting started

Verify: quotas and regions in the linked vendor documentation.

Platform Overview

Salesforce Einstein Generative AI is a comprehensive artificial intelligence platform designed to enhance customer interactions and streamline business processes. At its core, the platform leverages advanced Large Language Models (LLMs) to generate personalized content, such as sales emails and customer service replies. This capability allows users to save time while maintaining high-quality engagement with clients. The platform also includes innovative tools like the Prompt Builder and Skills Builder, which enable users to create custom prompts and workflows tailored to their specific business needs, thereby improving operational efficiency.

Available Models(7)

View all →

All models available as Serverless

Contact provider for pricing

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