Models on Salesforce Einstein Generative AI
7 models available · Salesforce
| Model | Input (per 1M) | Output (per 1M) | Context | |
|---|---|---|---|---|
| Claude 3 Haiku | — | — | 200K | |
| GPT-3.5 Turbo | — | — | 16K | |
| GPT-3.5 Turbo (Instruct) | — | — | 4K | |
| GPT-3.5 Turbo 16k | — | — | 16K | |
| GPT-4 | — | — | 8K | |
| GPT-4 Turbo | — | — | 128K | |
| GPT-4o (08-06) | — | — | 128K |
About Salesforce Einstein Generative AI
Salesforce Einstein Generative AI is a comprehensive artificial intelligence platform designed to enhance customer interactions and streamline business processes. At its core, the platform leverages advanced Large Language Models (LLMs) to generate personalized content, such as sales emails and customer service replies. This capability allows users to save time while maintaining high-quality engagement with clients. The platform also includes innovative tools like the Prompt Builder and Skills Builder, which enable users to create custom prompts and workflows tailored to their specific business needs, thereby improving operational efficiency. Beyond content generation, the platform harnesses real-time customer data to deliver actionable insights, enhancing decision-making across various departments. It automates case classifications, generates knowledge articles, and provides next-best-action recommendations based on historical data. This not only improves response times but also personalizes customer experiences. The Einstein Trust Layer ensures data security and compliance, allowing organizations to confidently utilize AI while protecting sensitive information. Through intelligent automation and personalized engagement, the platform empowers businesses to optimize their operations and significantly enhance customer satisfaction.
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